Blu-ray player power cycling whenever plugged in

[userSlY6jXH8C3]

...it was working fine last night.

[usereNpmYbyVXI]

Ok I have kept my cool for 5 days now but I'm starting to lose it please when can we expect some answers ur a huge company and thousands of people are angry at you if you just update anything it will make hundreds happier we shouldn't have to come begging for you to ubdate us 

[user3PQ7ZZQLAD]

Unacceptable revert the error now. My home theater is completely bricked. 

[user3PQ7ZZQLAD]

Model ht-j5500w effected. Add to list

[userUwhqpCHt9F]

Also having same issue. Had to unplug player starting sometime last week. BD-JM57C

[user35eQWt4dHP]

Please hurry.  I am going crazy

[user35eQWt4dHP]

When will you have a solution?  This is taking too long!

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[userR0Lf8SbpUR]

Would you please guys at Samsung post at least an update of where you are with the fix to this problem?

[userL7Brw2YYsB]

I'm posting my complaint now on their social media accounts

Twitter:  @SamsungSupport

FB: @SamsungUS

IG: @SamsungUS

[userR0Lf8SbpUR]

I wonder how you (Samsung People) are going to fix this if the units are not working as expected, I wonder if in that state you will be able to connect to this units to install the fix to this problem, I think that you broke thousands of this units and now you don't have a way to connect and fix them...

[userNU2NLEEQ8X]

Same my J5500W keeps cycling wont work.....