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‎06-17-2020 01:28 PM (Last edited ‎06-24-2020 08:33 AM by MsBri1 ) in
Home Theater...it was working fine last night.
Solved! Go to Solution.
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‎06-19-2020 06:12 AM in
Home TheaterThe menu doesn't stay up long enough to do anything. It seems like a widespread problem. Too much so to be a coincidence with the same timing. Happened sometime between 6 am and 7pm Eastern Daylight on Jun 18 on the East Coast.
Was working when I watched the morning news but had no sound at 7pm when I turned on TV again. At first I thought unplugging for a while would fix but like everyone else it didn't.
I think Samsung must know if they pushed out an update in the past day or so. I think they have turned everyone's players into paper weights. Perfect that there is a Pandemic and we're supposed to stay home and watch movies rather than go to the theatre.
I hope they can fix or replace quickly.
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‎06-19-2020 10:48 PM (Last edited ‎06-19-2020 10:49 PM ) in
Home TheaterI have a BD J5700, it started doing the same thing on 06/18/2020. It has never been connected to an Ethernet and as far as I know it has never been updated. I believe it is a preprogrammed failure.
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‎06-19-2020 09:06 AM in
Home TheaterMy J5900 is having the same issue. I cannot see the software version since it won't remain turned on more than 1 second before it shuts down again.
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‎06-19-2020 11:42 AM in
Home TheaterMy Blu Ray BD-JM57C player started doing this same thing last night!! It just keeps cycling on and off every 4 seconds while plugged in. I unplugged it all night, but once you plug it back in, it starts cycling on and off over and over and over again!! The menus screen in the tv only stays on for less than 2 seconds, so I can't even get to the settings button.
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‎06-20-2020 07:28 AM in
Home TheaterThe home screen does not stay on long enough to get any information.
Cannot get into settings.
Our full model code is BD-JM57C/ZA
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‎06-20-2020 12:39 PM in
Home TheaterI'm not. I cant get to the setting or info screen as it just keeps cycling
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‎06-24-2020 11:03 AM in
Home TheaterIt doesn't stay on long enough. I get a flash of the menu then it turns off.
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‎06-29-2020 08:41 PM in
Home TheaterA Jerk answer from Samsung 👎👎👎
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‎06-18-2020 10:31 AM in
Home TheaterMine just started to do the SAME thing. It was totally fine yesterday and today, not working. I'm so frustrated!!
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‎06-18-2020 10:32 AM in
Home TheaterMine doesn't even have a disc in it.