Yup happening to several users. Me as well. Apparently samsung may have been hacked so I recommend changing passwords on any accounts linked. Currently, I'm leaving mine unplugged until I see some wort of a response.
Mine did the same thing, last night 6.19.2020 the Blu ray in my bedroom was making "loading" sound and the main menu stayed on for a second and recycled, i thought it was broken but i only use it for prime video and Netflix, i exchanged it for my spare blue ray, it was working last night, this morning 6.20.2020 it was doing the same thing as the other one. Weird that im reading the post and seems like the problem started like a day or two ago and so far no fix from Samsung.
Watching Frozen II today with my grandchild, paused for lunch, came back to the movie and the Blu-ray player is stuck in a fast 3secind loop, and is not responding to remote or power and eject buttons. Have to unplug it to make it stop. Some advice from Samsung would be nice, I've tried holding the fast forward button to reset it, tried the eject button, am now unplugging for 24 hours. Any other ideas?
Mine just went nuts 5 minutes ago. I wanted to throw it away and buy a new one. Thankfully, I Googled it first and saw that's it's not just me. There must be something going on in Samsung. I unplugged mine. I'll try to plug it on tomorrow. Hopefully whatever is going with Samsung will be fixed by then.
Yeah, my unit is like 5 years old and I was prepared to just chaulk it up to part failure and trash it. Glad I didn't! I love this unit and really would like to get it fixed.
I've unplugged it for a minute, did not work three times. I've unplugged it for ten minutes. Did not work. I've unplugged it for 30 minutes, did not resolve the issue.
Mine has done the same thing. I watched a DVD a few days ago, then yesterday tried playing one and now it wont eject the disc and keeps cycling. I have tried all the things the troubleshooting said to do and that didnt help. If I end up buying a new player it wont be a Samsung.
