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Original topic:

Q850T : "Mic on/Mic Off"

(Topic created: 08-15-2020 01:41 PM)
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userYBUgjPkuav
Constellation
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Home Theater

Hello all, I am having strange intermittant problems where I'm watching TV and the Soundbar & Speakers are working perfectly well, and then I'm receiving a "Mic On Mic Off" notification from the Soundbar. 

 

I am unsure what to do.  I change my TV to use the built in speaker.  Then later, I change back to use my Samsung Sound System.  

 

Later, I then get the "Mic on / Mic Off" notification from the soundbar.

 

I'm running the latest Firmware Update on the Sound bar.

 

Any advice?

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userrlqkB4Zdgr
Constellation
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Home Theater
hybkb
og .
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Solution
JohnLoose
Supernova
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Home Theater
Tried unplugging and replugging everything?

The diagnostics here may help; https://www.samsung.com/us/support/answer/ANS00077524/

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JohnLoose
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@userYBUgjPkuav 

 

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