Original topic:

Q850T : "Mic on/Mic Off"

(Topic created: 08-15-2020 01:31 PM)
5901 Views
userYBUgjPkuav
Constellation
Options
Home Theater

Hello all, I am having strange intermittant problems where I'm watching TV and the Soundbar & Speakers are working perfectly well, and then I'm receiving a "Mic On Mic Off" notification from the Soundbar. 

 

I am unsure what to do.  I change my TV to use the built in speaker.  Then later, I change back to use my Samsung Sound System.  

 

Later, I then get the "Mic on / Mic Off" notification from the soundbar.

 

I'm running the latest Firmware Update on the Sound bar.

 

Any advice?

1 Solution


Accepted Solutions
Solution
JohnLoose
Supernova
Options
Home Theater
Tried unplugging and replugging everything?

The diagnostics here may help; https://www.samsung.com/us/support/answer/ANS00077524/

--
Show me some love with a :heart_suit:
If this helped you :white_heavy_check_mark: "Accept as a solution"

View solution in context

3 Replies
userrlqkB4Zdgr
Constellation
Options
Home Theater
hybkb
og .
0 Likes
Reply
Solution
JohnLoose
Supernova
Options
Home Theater
Tried unplugging and replugging everything?

The diagnostics here may help; https://www.samsung.com/us/support/answer/ANS00077524/

--
Show me some love with a :heart_suit:
If this helped you :white_heavy_check_mark: "Accept as a solution"
JohnLoose
Supernova
Options
Home Theater

@userYBUgjPkuav 

 

This reply help you out or solve your issue?

Let us know by accepting it as the solution. This lets others find that solution easily as well and is really appreciated.

  1. Login to the Samsung Members app or site
  2.  Open the thread you posted.
  3. Click or tap "Accept as a solution"

To accept a post as a solution:

 

  • On the web you can click "Accept as solution".
  • In the Samsung Members app find the post that helped, and tap the three vertical dots next to it, then tap "Accept as solution".

Your issue not resolved? Reply back with more info or the troubleshooting you've done so we can better assist.

Note: Notification emails do not accept replies. Login to the community to respond to this thread.
0 Likes
Reply