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12-31-2020 01:13 PM in
Home TheaterMy soundbar is connected via wifi to my spotify account. But my soundbar powers on without me actively turning it on.
I listen to spotify on other devices (e.g. phone, laptop). I figured out that when I open the spotify app on my phone, it automatically turns on my soundbar and my sub. I want to turn this feature off. But I still want my soundbar connected to my spotify account. Music quality is better over wifi than bluetooth.
Has anyone resolved this issue?
Solved! Go to Solution.
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01-31-2021 01:37 AM in
Home Theaterhello I have the same problem when I am outside and I turn on Spotify in my car my sound bar turns on automatically It's really painful because the sound bar stays on all day ... Help please
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02-19-2021 03:03 AM in
Home TheaterSame issue on Q800T
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03-25-2021 10:17 AM in
Home Theatersame problem here. Not just my phone, but also my laptop and ipad.
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03-25-2021 11:23 AM in
Home TheaterJust contacted spotify support and found the solution.
In spotify app, go to spotify connect device selection menu, forget the soundbar, then logout spotify app on all your devices, then login again.
It solves the problem for me, hope this help
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04-07-2021 07:35 AM in
Home TheaterSame issue here on mac and iphone.
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04-07-2021 09:37 AM in
Home TheaterAn Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!
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