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Original topic:

Samsung Q900T - Spotify Issue

(Topic created: 02-19-2021 03:03 AM)
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usertJ3KpkkWku
Constellation
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My soundbar is connected via wifi to my spotify account. But my soundbar powers on without me actively turning it on. 

 

I listen to spotify on other devices (e.g. phone, laptop). I figured out that when I open the spotify app on my phone, it automatically turns on my soundbar and my sub. I want to turn this feature off. But I still want my soundbar connected to my spotify account. Music quality is better over wifi than bluetooth. 

 

Has anyone resolved this issue?

6 Replies
barabelum
Asteroid
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hello I have the same problem when I am outside and I turn on Spotify in my car my sound bar turns on automatically It's really painful because the sound bar stays on all day ... Help please

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userCGCTJ6XmnH
Constellation
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Same issue on Q800T

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userBgkDAQ22e0
Constellation
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same problem here. Not just my phone, but also my laptop and ipad.

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Solution
userBgkDAQ22e0
Constellation
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Just contacted spotify support and found the solution.

In spotify app, go to spotify connect device selection menu, forget the soundbar, then logout spotify app on all your devices, then login again.

It solves the problem for me, hope this help

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userHbzra8H0V3
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Same issue here on mac and iphone.

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SamsungLK
Samsung Moderator
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