Samsung Q990D unresponsive after 1020 firmware update

[Jwrc]

Since the update, the soundbar is unresponsive and can't be reset.

Seems like quite a few people with the issue

[Steveo540]

Same here frozen Q990D after latest update.

[Harps1711]

I have the same issues only had the bar for 2 weeks started off stuck on WiFi disconnected now tv earc unable to do anything with it such a disappointment

[Metasyntactic]

Happening to me as well.  Not responsive.  Couldn't reset.   Not sure what to do now.

[DanRoss]

do i try to exchange? Idk how they could fix it with another update if this wont even connect to wifi or anything anymore. any advice?

[Saumyag8]

Speaker is bricked 

[Samsung_lIlj2py]

Is there a solution here or at least a response?  Maybe stop rolling out the update?

[Members_GynR10q]

Where is the solution Samsung?!

[JoseMalaga]

El mismo problema q990d jodida con la actualización. En España.Me toca llevar servicio técnico.

[userlh1xWi8o8j]

Same problem with 1.5 month old Q990d. Any solutions beside turn it back to manufacture for services ?

[ThomasKn]

Here the same in Austria today. 
Update brick my soundbar. 😔

support will set me on a list for the solution.