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12-05-2020 05:34 PM (Last edited 07-13-2022 10:56 AM by SamsungLK ) in
Kitchen and Family HubMy appliances are peeling, I'm pretty disappointed considering the amount of money I spent. I can't believe how poor quality they are, Samsung should be ashamed of selling low-quality products and ripping customers off, it's unacceptable and they need to take responsibility.
Solved! Go to Solution.
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11-04-2021
04:56 PM
(Last edited
11-04-2021
05:26 PM
by
Samsung_Stephan
You guys can count me in on this class action lawsuit, this is ridiculous that all of our appliances are peeling, we paid a premium to have nice things in our kitchen, only to look like <REMOVED>months later, this is stupid by Samsung. Time for heads to roll and get this resolved!
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11-09-2021 07:09 AM in
Kitchen and Family HubWe also bought Microwave, four doors refrigerator, stove, dish washer, washer/ dryer all black stainless and paid extra for premium upgrade just to realize that less than a year everything peels off. Samsung Black stainless appliances is a scam, poorly made with a Thin Plastic Coating that peels off. We would also like to join the lawsuit again Samsung.
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11-12-2021 06:49 AM in
Kitchen and Family Hubsame problem, purchased range on October 2019, started peeling
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11-13-2021 11:11 AM (Last edited 11-13-2021 11:14 AM ) in
Kitchen and Family HubI am so upset about this. I found the chipped paint in a pot of food on my stove today! This started last week and its getting worse every day. Now I cant clean the surface because it causes the paint to peel off more! I want to be included in the class action lawsuit. Lee v. Samsung Electronics America, Inc.
FILED: APRIL 21, 2021 ◆§ 4:21-CV-01321
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12-29-2021
08:54 PM
(Last edited
12-30-2021
10:59 AM
by
Samsung_Stephan
I bought my set in September 2019 within 6 months I noticed the stove started peeling. I went to BestBuy and was told to call Samsung that even if I had the extended warranty that wouldn't cover the flaking of the "premium black stainless steel" I contacted Samsung and they considered it normal cosmetic wear and tear. If I really wanted to have a tech come out and check it I would have an invoice created for the visit. So I said I wasn't paying anyone. So they didn't set up the appointment
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01-24-2022 01:53 PM in
Kitchen and Family HubI purchase so called black appliances for my kitchen remodel a few years ago and they are peeling like everyone else’s. Samsung says it’s cosmetic but it’s not. It’s scamming people. Do not purchase these youll be sorry. They won’t do anything and there are several class action suits going on. But the lawyers will get that money and we will be stuck replace our own appliances. I couldn’t even give mine away if I wanted too. Looks like I have to spend sum more of my hard earned money to purchase a different brand
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02-15-2022 10:40 AM in
Kitchen and Family HubI just want to add to this list of disappointments with mine. We've had our full suite of black stainless appliances for less than 1 month and the fridge already has two chips. It's just my husband and I, no kids, have had no parties, have spent the last 3 weeks organizing our newly renovated kitchen, not barely even using it and our fridge is already peeling. I've spent hours in circles with Samsung customer service, the parts department (they do not sell any touch up paint or product to slow the peeling), on line chats, and back on the phone being transferred around. I am now trying to identify if there is any warranty to cover us but I'm doubting it based on how everyone else's cases are just being brushed off as "cosmetic" issues. So unbelievably sad at all the money wasted on these defective products.
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02-17-2022 03:29 PM in
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04-19-2022 05:31 AM in
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07-06-2022 06:00 AM in
Kitchen and Family HubCheers to this thread. There appears to be a class action lawsuit in process, but if we are all real, none of are going to get sufficient recompence for the pains we're all experiencing. The only way any and all of us would be happy would be two-fold: 1) Samsung owns up to their faulty product and either replaces/remedies for the life of the product or 2) complete refund for replacement of the appliance(s).
Like many others, I have a newly remodeled kitchen which has finish peeling/scratched on multiple appliances (fridge & oven)...knocking on wood on the others (microwave & dishwasher).