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Bottom-freezer fridge RF260BEAESG/AA - Where is the ice maker reset button?

(Topic created: 06-12-2022 09:14 AM)
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useruEiSevwDjq
Constellation
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Kitchen and Family Hub

My bottom-freezer fridge, model RF260BEAESG/AA, stopped making ice. The filter light icon was on, so I replaced the filter. Yes, the water supply is one.  Where is the ice maker reset button? It is not on the front or or the right side. If it is on the underside, there is no line of sight to it, and I can't feel it. How big is it? Thanks!

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userGf4dw6h0MQ
Constellation
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Kitchen and Family Hub
It is under the front, very small button, use camera phone to see it
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Solution
Samsung_Moderator
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Kitchen and Family Hub

Hi there! I can definitely understand your concern with your ice maker. I have a couple links that should be able to help with this. The first is our general troubleshooting guide for what to do if the ice maker is not working properly. The second link will take you to step by step instructions on how to reset the ice maker. 

1. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-...

2. https://www.samsung.com/us/support/troubleshooting/TSG01207806/

 

 

If the above troubleshooting steps didn't help you would need to speak with one of our moderators via private message. Service would be required to resolve the situation, however, if you've already had service multiple times and the issue continues, We would need to review your case further so ask that you send us a private message as well.  Please feel free to reach out to us directly via one of the following options and with a link to our thread along with your full model and serial number. 

Facebook Messenger: http://m.me/samsungsupport
Twitterhttps://twitter.com/messages/compose?recipient_id=18768513
Or you can use the following link below to request service. https://www.samsung.com/us/support/service/