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11-08-2023 07:37 PM (Last edited 11-10-2023 05:16 PM by SamsungAl ) in
Kitchen and Family HubI just took delivery on a new Samsung Refrigerator and the water dispenser leaks.
When I dispense water it is fine. After I dispense Ice, some ice get left behind in the and eventually melts and leaks.
Is this a design flaw?
Model Number RF27T5201SR
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11-12-2023 07:30 AM in
Kitchen and Family HubHi there, Thanks so much for posting about this. I can certainly understand the concern with your brand new refrigerator dripping water from the dispenser. It sounds like the refrigerator may need to be properly levelled. I'm providing a link below that can walk you through how to level the refrigerator.
https://www.samsung.com/us/support/answer/ANS00062321/
Additionally, it is important to note that when using the crushed ice feature, it is more likely for ice pieces to remain in the dispenser tubing.
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11-08-2023 07:44 PM in
Kitchen and Family HubI just took delivery on a new Samsung Refrigerator and the water dispenser leaks. When I dispense water it is fine. After I dispense Ice, some ice get left behind in the shoot ( this program wont accept the correct spelling????) and eventually melts and leaks. Is this a design flaw? Model Number RF27T5201SR
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11-12-2023 07:30 AM in
Kitchen and Family HubHi there, Thanks so much for posting about this. I can certainly understand the concern with your brand new refrigerator dripping water from the dispenser. It sounds like the refrigerator may need to be properly levelled. I'm providing a link below that can walk you through how to level the refrigerator.
https://www.samsung.com/us/support/answer/ANS00062321/
Additionally, it is important to note that when using the crushed ice feature, it is more likely for ice pieces to remain in the dispenser tubing.