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‎01-05-2024 05:31 PM in
Kitchen and Family HubJust got this machine. I've followed the instructions, but cannot complete the instructions to enable the Auto Release. I am able to complete Step 1. When I go to Step 2, when I touch the Sanitize button nothing happens, as in the Clean Indicator doesn't flash.
Just to see what would happen, I touched the Heated Dry button (while the Rinse Refill and Clean Indicators are flashing) and the Rinse Refill light does flash. I don't know what that means. FYI, I've touched the Sanitize button both while the Rinse Refill and Clean Indicators are flashing, and after they stop and in neither case does the Clean Indicator flash.
What am I missing? Or is that function not available on this model. And, what does the Rinse Refill Indicator flashing mean when I hit the Heated Dry button? I've pasted the instructions below:
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‎01-16-2024 02:02 PM in
Kitchen and Family HubHello! Thank you for reaching out! I see how this can be frustrating with not being able to use the auto-release function. When Rinse Refill and Clean Indicators are flashing it lets you know that you are in the settings mode. While they are flashing you should hit the sanitize button. Once you hit this it will select the setting for the auto release, and the clean indicator should be flashing, you then need to press the auto cycle button to change the auto release to on or off. If this is not helping I would recommend calling in directly at 1 (800) 726-7864 to get real-time support to help walk through the settings.
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‎01-16-2024 02:02 PM in
Kitchen and Family HubHello! Thank you for reaching out! I see how this can be frustrating with not being able to use the auto-release function. When Rinse Refill and Clean Indicators are flashing it lets you know that you are in the settings mode. While they are flashing you should hit the sanitize button. Once you hit this it will select the setting for the auto release, and the clean indicator should be flashing, you then need to press the auto cycle button to change the auto release to on or off. If this is not helping I would recommend calling in directly at 1 (800) 726-7864 to get real-time support to help walk through the settings.