Our new fridge's freezer temp periodically jumps from 0F to the 20s. This is the actual temp in the freezer. Display still says 0F. I noticed it when the ice cream was soft. It has happened a couple of times in the two months since we purchased it. I turn on power freeze to get it back to zero. Any ideas? Thanks
Hello there, thank you for recent purchase and reaching out to our Samsung Community. I definitely understand the concern with the temperature fluctuating within the refrigerator and would love to assist.
Ultimately, if the information provided does not properly address your concern and provide a resolution, we recommend a service technician look at the refrigerator. You can contact them directly here- https://www.samsung.com/us/support/service/.
Please know you can also contact us directly using any contact method listed below for assistance with setting up the service:
