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Refrigirator doors don't close themselves

(Topic created: 03-09-2024 05:47 AM)
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rzlh50
Constellation
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Kitchen and Family Hub

I bought a Samsung refrigerator rs27t5200 9 months ago from BestBuy.  They had to take off both doors and reinstall to get into our house.  Both doors do not close by themselves since.  They just stay open. 

My questions,

1. should they close by themselves?

2. if so, what is the issue and how should I fix it? 

Thanks in advance.

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JBTechfanatic
Black Hole
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Kitchen and Family Hub
They don't close themselves, but it shouldn't take much force. Typically, this is a level issue. I would ask them to come back out and fix it since they removed them.

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Solution
JBTechfanatic
Black Hole
Options
Kitchen and Family Hub
They don't close themselves, but it shouldn't take much force. Typically, this is a level issue. I would ask them to come back out and fix it since they removed them.