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Rubber Feet for Samsung Grate

(Topic created: 04-12-2022 02:03 PM)
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usertpzYlszfRl
Constellation
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Kitchen and Family Hub

I have searched hi and low for a place to order a grate for my gas range. I have a rubber foot issue and have read, at numerous sites, that Samsung suck when it comes to the rubber feet. You ultimately must purchase a new grate instead of $5 rubber feet. I do not a service call, I’m perfectly capable of removing and replacing a new grate. Can anyone tell me where I can order one, even if it’s an aftermarket grate. Samsung makes awesome TVs but that’s about it.

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LostInMyWoods
Asteroid
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Kitchen and Family Hub

I have a similar problem but no luck on eBay, all the options there are round and mine has square feet 😞

 

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Samsung_Moderator
Community Manager
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Kitchen and Family Hub

Hey there! If you're having melted rubber feet on the range grates, please send a photo of the feet as well as the full model and serial number of the range to any of the mods here. We'd be delighted to get this fixed for you! 

LostInMyWoods
Asteroid
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Kitchen and Family Hub

The feet are not melted ... we've lost one of them and when I call for parts they tell me the cooktop is not under warranty and to check amazon or ebay. Are you saying you can help me out?

 

Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

I can most certainly try! We would just need some information and have it escalated up 🙂

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LostInMyWoods
Asteroid
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I sent a message with the information

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LostInMyWoods
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I just got off the phone with Samsung parts and was told to go to amazon or eBay to order replacement feet for my cooktop grate. My grate has square feet and all the feet available on amazon or ebay are round with the exception of those for wolf cooktops and they are way too big. How hard could it possibly be for Samsung to make these available through there parts website?!

If anyone has found a solution to this, I'd love to hear it!

 

LostInMyWoods
Asteroid
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Kitchen and Family Hub

still looking for help here ... has anyone found square rubber feet that fit?