This is either a loose fitting on the water line, or a pinhole. The static pressure is not enough to leak all of the time, but any water usage increases the pressure in the system and causes water to shoot out. Should be easy fix once you locate the leak.
Hello! Thank you for reaching out! This is something that will require service. You will have a couple of options based on your warranty.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
