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Original topic:

The Hot surface light won't go off.

(Topic created: 05-27-2024 10:30 AM)
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Members_pJo0xZR
Constellation
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Kitchen and Family Hub

I bouaght my electric oven/range in October 2017 (Model # NE59J7850WS, Serial # 0C8N7DCJ400642) and for the past year the Hot Surface warning light won't turn off. I have tried the suggested solution by unplugging and plugging back. In fact recently replaced my cercute breaker panel but the problem still there.

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GaryB82
Galactic Samsung Care Ambassador
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Kitchen and Family Hub
Sounds like an issue with the sensor it could have went bad that lets it know if its hot or cold, You would need to have a tech. diagnose the issue and possible repair it you can use the link below to find a Certified repair center
https://www.samsung.com/us/support/contact/


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GaryB82
Galactic Samsung Care Ambassador
Options
Kitchen and Family Hub
Sounds like an issue with the sensor it could have went bad that lets it know if its hot or cold, You would need to have a tech. diagnose the issue and possible repair it you can use the link below to find a Certified repair center
https://www.samsung.com/us/support/contact/


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.