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Original topic:

The Hot surface light won't go off.

(Topic created: 4 weeks ago)
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Members_pJo0xZR
Constellation
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Kitchen and Family Hub

I bouaght my electric oven/range in October 2017 (Model # NE59J7850WS, Serial # 0C8N7DCJ400642) and for the past year the Hot Surface warning light won't turn off. I have tried the suggested solution by unplugging and plugging back. In fact recently replaced my cercute breaker panel but the problem still there.

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GaryB82
Epic Samsung Care Ambassador
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Kitchen and Family Hub
Sounds like an issue with the sensor it could have went bad that lets it know if its hot or cold, You would need to have a tech. diagnose the issue and possible repair it you can use the link below to find a Certified repair center
https://www.samsung.com/us/support/contact/


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