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‎06-24-2020 03:12 PM (Last edited ‎05-23-2022 07:09 AM by SamsungJecca ) in
Kitchen and Family HubThere water leaking under the vegetable drawers in my French door refrigerator.
Going thru the posts there its seems to be a common problem. My model is RF 28HFEDBSG/AA
serial # <hidden>. I have to towel up the water almost every day. Please help- I purchased all Samsung appliances about 3-4 years ago. Thanks in advance
Solved! Go to Solution.
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‎09-13-2020 11:02 AM in
Kitchen and Family HubHi,
I have a 3 yr old RF28HFEDBSR 3 door french door refregerator. We have noticed the leak and on inspection I noticed the ice build up under the deli drawer. I have cleaned up the ice few days back and but ice is back. It is rediculous that Samsung french door will have such an issue in 3 yrs. Is there a way to fix this?
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‎09-16-2020 07:16 PM in
Kitchen and Family HubI purchased the whole suite of kitchen appliances to replace ones that were 20 years old. After 5 years I've already replaced the microwave, about to replace the dishwasher, and maybe this piece of trash refrigerator. Every 3-4 days there is ice and water under the deli tray. My kitchen floor is also ruined. Never again will I purchase another samsung appliance! Any suggestions? Any lawsuits, recalls anyone aware of?
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‎11-08-2020 07:45 AM in
Kitchen and Family HubHi,
I have water accumulating under crisper trays. I serviced it twice and the problem continues.
During the service - it was defrosted so that the ice was completely melted, the fan was changed, evaporator clip was replaced but still have the same problem. Please help with next steps.
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‎11-22-2020 09:35 AM in
Kitchen and Family HubHi, my refrigerator drain keeps freezing and filling the crisper drawers and bottom of fridge with water. I have been instructed by a technical service representative to defrost the fridge and use an E Saver on for 3 weeks and off for 2-3 days schedule to prevent this issue. The drain has frozen again. I really don't want to do this every couple months. Please help!
Thank you
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‎01-05-2021 08:53 AM in
Kitchen and Family HubI have a model RFG297AARS refrigerator. Water and/or ice was building up inside the fridge compartment under the crisper drawers. I did some Googling on the problem and found this appears to be a common problem. I bought and installed leakage kit DA82-01415A which consists of a longer heater clip, 2 new drain tubes and some foil-backed cardboard cutouts. No instructions. Installation was easy but could never figure out what the cardboard parts were for. Can anyone advise? Also, water keeps forming but perhaps at a slower rate. Any further ideas what the problem is and how to fix?
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‎11-07-2021 03:27 PM (Last edited ‎11-10-2023 05:33 PM by SamsungAl ) in
Kitchen and Family HubI have tried the fixes
This is Samsung! My frig is barely 2 years old and I see all the threads about this. I have always had refrigerators last a good 10-20 years! If this was a car, you would have to recall the models and fix! Get it together.
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