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Samsung CU7000 browser issue

(Topic created: 05-16-2023 07:21 PM)
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Rusticija
Constellation
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LED and OLED TVs
Hi! Does anyone know about fixing video freezing in the Samsung Internet browser? I watch movies through the Samsung TV internet browser on different websites and it's really annoying to catch a freeze every second. The TV was bought a week ago and I faced this problem right after unpacking and setting the TV up.

TV Model: Samsung Crystal UHD CU7000 65"

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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello, there @Rusticija!  Unfortunately, that is a limitation of the browser on the television. It's not really made for streaming.  Depending on what you are looking for, it may be easier to cast from your phone via the SmartThings app.  Viewing anything outside of the news in the television browser will make it turn wonky. 

 

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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello, there @Rusticija!  Unfortunately, that is a limitation of the browser on the television. It's not really made for streaming.  Depending on what you are looking for, it may be easier to cast from your phone via the SmartThings app.  Viewing anything outside of the news in the television browser will make it turn wonky.