I have just bought a The Frame TV and immediately after setting it up, both the white smart remote and the black back-up remote Right buttons have stopped working. I can control the TV from my phone but that is not a good solution as it means that I'm the only person that can control the TV. I notice many other posts with similar issues that just say reset the remote but that cannot be the case as it is both remotes. Anyone have any ideas or similar issue that you managed to solve? If so, how?
