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UN50HU8550FXZA problem with tv fan and tv may overheat

(Topic created: 05-27-2024 04:15 AM)
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Duxsix
Constellation
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LED and OLED TVs

TV was purchased in 2014.  Over the past two months I get a message when tv starts up (about 50% of the time this happens). Message says "problem with tv fan and tv may overheat. TV will shutdown shortly to protect the TV".    However the tv does not ever shutdown remotely. I can shut it down and restart after 10-20 minutes and message goes away. Any ideas?

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realaud
Honored Contributor
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LED and OLED TVs

It's a 10 year old TV, it will have problems.  Maybe it hasn't been shutting down automatically because it didn't actually reach the temperature threshold to do so.  In any case, you should see about getting the fan replaced by a competent repair outfit. Although it might be better to see about getting a new set with the advances in technology.

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realaud
Honored Contributor
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LED and OLED TVs

It's a 10 year old TV, it will have problems.  Maybe it hasn't been shutting down automatically because it didn't actually reach the temperature threshold to do so.  In any case, you should see about getting the fan replaced by a competent repair outfit. Although it might be better to see about getting a new set with the advances in technology.

bill-e
Cosmic Samsung Care Ambassador
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LED and OLED TVs

It's sounds like it's on board sensor is telling it it's getting too hot.  Unplug the TV for 1 minute to reset it and see if it was a software glitch and goes away but most likely the TV needs service. 

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Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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LongHiker
Galactic Samsung Care Ambassador
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LED and OLED TVs

@Duxsix Over 10 years it could be that significant dust/dirt has built up internally. The dust/dirt accumulation is preventing proper cooling. 

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