Original topic:

Volume turns all the way then all the way down.

(Topic created: 01-03-2024 10:31 AM)
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userkjcBwDBKwo
Asteroid
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LED and OLED TVs

I have a 55" Class CU7000 Crystal UHD 4K Smart TV (2023) & the volume has suddenly gone out of control. At first it was like someone was holding the volume down, but then it went all the way up to 100 & will not go down & stay down. I can hold volume down, but once I let go, it goes all the way back up to 100. I've removed batteries from remotes, I've reset volume from settings & reset the TV as well, but still the same result.

Any suggestions?!?

2 Replies
JoeWR1
Asteroid
Options
LED and OLED TVs

Since this is a 2023 TV, can you get it fix for free using the warranty?

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userkjcBwDBKwo
Asteroid
Options
LED and OLED TVs

Spent over an hour on phone with tech support & they are supposed to send a service guy out.