Original topic:

YouTube TV stopped working

(Topic created: 3 weeks ago)
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userTyjRDHrnE6
Cosmic Ray
Options
LED and OLED TVs

Greetings,

I have a Samsung QN90AA 50 Tv and YouTube TV. Up until last night it had worked for some years.

Now there is no video or sound. The guide shows up and all the settings tabs and so on. There is even the option to resume a previously viewed show and I can click on that.

No video at all. It is stuck on  a black screen with the little circle spinning.

If I click on the resume show windows, there is a commercial for some 3 minutes. The commercial video shows. No problem. there little timer is there to show the 3 minutes going by. Then upon completion, the screen goes black with the spinning circle.

I have done the following: power recycle, reinstall, clear cache, delete Smart Hub and reset to factory specs. No change.

In looking at the nerd information there is NO "Network Activity" The connection speed shows as well as the buffer health.

Also, YouTube TV works fine on my Samsung S21, desktop, laptop, tablet and Roku device. No problem.

The Samsung TV is connected via hardware to the router. There is WiFi also. Tried both connections. Just in case there was a hard wire issue. Zero luck there.

Up until now, there was not any issue. Download speed is about 120 Mps and upload is about 60 Mps.

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64 Replies
userFVhAVcDvnA
Asteroid
Options
LED and OLED TVs

I'm not optimistic for a positive outcome. It appears we're stuck in the middle of a "blame-game" situation between Google, Paramount Plus and Samsung.

We removed the Samsung installed apps and went back to using an Amazon Firestick because their apps work.

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Steve781
Constellation
Options
LED and OLED TVs

Iā€™ve had my QN65S90 for almost a year and YouTubeTV was working fine until New Years Eve at midnight. I had been watching the NYE channels on YTTV and decided to switch to OTA to reduce the time delay (~30s with YTTV). When I went back to YTTV it no longer was able to stream (DVR or Live) and has been that way ever since. All other Samsung apps (including YouTube) work and YTTV on my AppleTV is still working. I have a support incident open with Google that has been escalated to engineering.

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BaseballCoach
Constellation
Options
LED and OLED TVs

This issue just hit our 2023 QN85 today. Googled the issue and found this thread. Read through nearly all of the exhausting efforts you all have done. Kudos for the effort. Then told my wife what was happening and she Googled the issue a different way. She said ā€œhere try it now,ā€ and the darn thing worked again. Unreal. Go into your YouTubeTV app settings (she did it from her phone) and update your location. I hope it works for you all too!

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Kansas Zephyr
Constellation
Options
LED and OLED TVs

Glad I'm not alone. I've had this same issue for months.

It's only YTTV that stopped working....and yes, I've tried every "fix".

Hey Samsung! How about an app update?

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userTyjRDHrnE6
Cosmic Ray
Options
LED and OLED TVs

I placed this forum post so others can know what was happening.

I have had now more than 20 communications with YouTubeTV . They keep telling me they are working on it.

No luck.

I do, however, feel that it is a Tizen OS glitch with YouTubeTV.

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