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‎05-30-2021 08:20 PM in
LED and OLED TVsI turned off voice guide, but the voice still can be heard!
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‎05-31-2021 08:03 AM in
LED and OLED TVsDo you have the unit plugged into a wall socket or surge protector?
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‎06-02-2021 06:07 AM in
LED and OLED TVsIt is plugged into the wall outlet. Why would that matter?
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‎06-02-2021 08:31 AM in
LED and OLED TVsI know it is weird but sometimes having the unit directly plugged into a wall socket fixes some of the more uncommon issues with televisions. I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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