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‎10-28-2024 10:22 PM in
Monitors and MemoryOkay so this is a bit weird, i have registered my 990pro 4tb m.2 - model number: MZ-V9PT40 - couple of months ago, but today when i tried to look for it in the " my product " it won't show, and if i recall correctly the agent from US team did say that my product is originally meant to be sold in Germany based on the serial number, now the thing is i have bought this m.2 from a shopping app called
" trendyol "
And the seller was " Garaj Onljne Elektronic " which is turkey based and I'm in Saudi Arabia
though i have a photo when i registered my m.2 in samsung.com/us, so why would a product of Germany or Europe can be registered at US Samsung at the first place 🙂
Now what i want is firstly my m.2 is registered but where is it??? And secondly let's say if my m.2 gets faulty or something and i wanted to repair under the warranty will Germany or Europe Samsung team get it from me because I'm in Saudi Arabia ?
Please kindly assist me in this matter 🙂
Solved! Go to Solution.
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‎10-28-2024 10:28 PM in
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‎10-29-2024 08:00 AM in
Monitors and Memory@Nisso0_ Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/
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‎10-29-2024 03:13 PM (Last edited ‎10-29-2024 03:34 PM ) in
Monitors and Memoryhttps://www.samsung.com/sa_en/support/contact/
Cheers
3Fees