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I have Wifi calling on and i had no issues regarding sending or receiving texts or calls before the update of my phone. I need my phone to function... View Post 
SamsungRei
I understand your frustrations. Wi-Fi calling is a carrier feature not controlled by Samsung. You... View Post |
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Hi all, Yesterday I downloaded the latest update and after that my Samsung Galaxy A71 kept shutting off whenI didn´t use the phone. It would... View Post 
StephanieNikki
I would honestly recommend service repairs in order to re-flash the software. This is often a fre... View Post |
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I can't get my Hotspot to work! View Post
SamsungRei
I understand how frustrating this is. Here are some troubleshooting steps to help get that worki... View Post |
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Hi, I was wondering if I buy a phone from the Samsung Shop and I choose to trade in a phone that was repaired by a third party company or by an... View Post
SamsungRei
Thank you for reaching out. For questions or concerns regarding placing an order or trade-in info... View Post |
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IT'S BEEN ABOUT A MONTH NOW BUT MY HOTSPOT HAS BEEN OUT. I ALREADY CONTACTED MY CARRIER & SAME OLD BS EVERYTIME LEAVING ME WITH NO... View Post
SamsungRei
I understand how frustrating this is. Here are some additional steps you can try: Most mobile ... View Post |
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I have looked everywhere (I think) and cannot find where I can change the ringtone for my alarm. Any ideas?? View Post |
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Hello everyone I have some weird bugs after Updateto android 11 one ui 3.1 on A31 Protects eye comfort / night mode, schedule does not work -... View Post |
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Ever since the latest configuration update this notification has returned on the lock screen and no previous advice gets rid of it. It’s SO... View Post 
ConfusedApricot
I am still having this issue even with following said steps. I clicked force close after doing th... View Post |
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my Bluetooth and Wi-Fi buttons won't work and i don't know what do View Post
SamsungRei
@yuhhh I understand how frustrating this can be. Have you reset the Network Settings? Open... View Post |
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I was wondering when the Samsung Galaxy A51 will get the Android 11/OneUI 3.0 update in America. I see it has rolled out in Russia and other... View Post
SamsungRei
Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is a... View Post |
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How can update to the new ui? View Post
SamsungRei
Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is a... View Post |
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I have the Galaxy A51 and I just received the Android 11 Update to my A51 yesterday and I love it! Thank you Samsung. It's faster data speed as... View Post
SamsungRei
Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is a... View Post |
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I bought phone last couple days and. I update it to april patch freeze lagg and statick sounds i reset it couple times same story anybody facing... View Post
SamsungRei
I apologize but you have reached technical support for products manufactured for usage in the Uni... View Post |
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When will this be available for a21 View Post
SamsungRei
Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is a... View Post |
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I wonder how long til my a02s update like 🤔 View Post
SamsungRei
Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is a... View Post |
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I love my new a32. It's my first 5G phone. View Post 
SamsungJoJo
We're so happy to hear you're loving your device! Our get help section is an area where you can g... View Post |
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SmA125 u View Post
SamsungRei
I understand how concerning this is. Thank you for reaching out. I am including a troubleshooting... View Post |
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Need help and directions on how to get the photos that you backed up from your A10e. View Post 
matthewkelly0012
Hi, Step 1: Run the software on your computer, then click “Android Data Backup & Restore” on t... View Post |
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I have no wifi access at all. I have the phone setting to Only use mobile data. But it keeps telling me it wants a big update so 'connect to... View Post 
SamsungAdam
Thank you for reaching out. As product updates are pushed through the carrier, you would need to ... View Post |
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Hello. My phone is a galaxy a10e and my location won't stay on. After a few seconds it just shuts itself off. Any idea what this is? View Post
StephanieNikki
If the steps that SamsungAdam has posted are of no success, repairs would be the next recommendat... View Post |
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how long to load app on playstore View Post
SamsungRei
Thank you for reaching out. The amount of time it takes to download an app from the Play Store wi... View Post |
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How to get your phone to timeout without using a earphone or charger plugged in?? View Post
SamsungRei
For issues such as this, please try running in Safe Mode to check that none of your third-party a... View Post |
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Samsung Galaxy A11 doesn't turn off with screen time out, nor lock button. Only when is plugged in to a power source. PLEASE HELP! View Post
SamsungRei
I understand how frustrating this can be. Try these steps: https://www.samsung.com/us/support/tr... View Post |
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hey guys , would someone please advice me as for the best way to charge my Samsung Galaxy A12 ?? should i wait until battery is about to die... View Post |
