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‎08-19-2020 08:17 PM in
Projectors & Other TVsI've been having this issue where every time I turn it on, it says it's connected to the Wifi network in the network settings, but when I try to watch something, I'm getting a "you're not connected to the Internet "error message and nothing loads. What fixes the issue is resetting the network settings every time and re-entering my Wi-Fi password. It's very annoying to have to reenter my wifi password on a small TV remote using TV screen keyboard, and I believe I shouldn't have to? How can this issue be fixed so that my TV continuously stays connected?
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‎11-25-2020 09:52 AM in
Projectors & Other TVsPlease perform a cold boot on your television using the following steps.
With the television turned on, press and hold the Power button on the remote until the television powers back on.
Log back in to your wifi network.
If you continue to have this issue, please send your serial number to this PM LINK.
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‎10-13-2020 12:47 PM in
Projectors & Other TVsI have this same problem. Can anyone offer a solution>
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‎10-14-2020 02:10 PM in
Projectors & Other TVsIs your firmware up to date on the television? Have you tried making the television a priority device on the network?
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‎10-27-2020 01:21 PM in
Projectors & Other TVsYes, everything is updated. I'm not sure if I can make it a priority device or not with my ISP.
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‎10-27-2020 01:26 PM in
Projectors & Other TVsI cannot set priorities it looks like.
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‎10-28-2020 07:57 AM in
Projectors & Other TVsCan I have your full model code to look further into this?
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‎11-24-2020 08:24 PM in
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‎11-25-2020 09:52 AM in
Projectors & Other TVsPlease perform a cold boot on your television using the following steps.
With the television turned on, press and hold the Power button on the remote until the television powers back on.
Log back in to your wifi network.
If you continue to have this issue, please send your serial number to this PM LINK.
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‎01-07-2021 07:46 PM in
Projectors & Other TVsAnyone ever solve this issue?
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‎01-22-2021 07:51 PM in
Projectors & Other TVsSame here on my UN82TU700DFXZA tv it's annoying to have to reset and re-enter your WiFi stuff after every shut down