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KS8000 Screen Flickering

(Topic created: 12-29-2020 07:51 PM)
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BottleGnome
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My 55" KS8000 recently started having a screen flickering issue that appeared after approximately 90 minutes of use. The issue has gotten much worse over the last week with the tv displaying the problem after only 10 minutes of on time making it pretty much unusable. I spoke with Samsung support over the phone and the rep was not helpful at all in actually diagnosing the problem. Having our only tv be unusable right now is a major problem. My tv is a Model UN55KS8000DFXZA, Version AA02.

 

KS8000 screen flicker 

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userj3Om41zAGl
Constellation
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Thanks... my tv just started doing this a few weeks ago.  I just reached out to the rep and hopefully they can help me as well.  These are expensive TV's and should not be having these problems in jsut a few years.  Loved it while it worked.

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userWI34X2obAF
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@SamsungLK thank you for reaching out to me a week ago but it’s been a week since I submitted my information to you for service which I greatly appreciate.Though nothing has been set up even though I have tried consistently to reach out to you and the flickering is worst, the crackles are louder and light Grey smoke even though the tv still works.  Please Help.

 

 

 

 

 

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userUu1C2SCoGj
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Hello,

 

I have a 65" KS8000 TV that i purchased a few years ago, hence it is out of the 1-year warranty. I have a vertical line down the middle of the screen which to me looks like dead pixels. The retailer (Best Buy) refuses to come out to look for potential repairs. I have sought out 2 professional opinions, and results that the panel is the issue...and with no resolution. I am a big fan of Samsung with a GS9+, and recently purshased a samsung 3.1 sound system. For how much I paid for this TV originally, this may end my loyalty to the brand. Please help.

 

Regards,

 

Mike

userBuKgtajoT4
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We had a similar issue where we had a dark line down the middle, and on the right. Below tge line, in the center bottom, it was extremely hot to the touch.  Ours is just out of warranty. My boyfriend is an electrical engineering manager and i used to be a quality manager, so we know electronics. We took it apart to see what the issue was. First off, the led manufacture they use is awful. We have had numerouse issues, so we woukdnt be suprised if that was the issue.

I am not sure about your tv, but ours is on an arm. We beleive by moving it about, and grabbing the frame for adjustment, we may have applied pressure causing fractures under the screen, causing it to overheat and short. It is unrepsirable. The led bar for our model was also discontinued which tells me they had many issues.

I hope your issue gets resolved, but, with the cost of tvs now, you may be better off purchasing a new one. Ours is now half the cost we paid a year ago.

 

Best of luck!

SamsungLK
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