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08-04-2021 08:51 PM (Last edited 08-05-2021 05:25 AM by SamsungKim1 ) in
Projectors & Other TVsMy seldom-used Samsung UN50J6200 TV developed horizontal black lines today that quickly devolved into screen flashing and abstract distortion. I noticed a smell of burning plastic and saw a very bright spot developing in the lower-left corner. Upon looking closer I could see what I thought was a crack in the plastic frame at the lower left of the TV. I touched it. It was then that I realized that it wasn't a crack but the frame was melting away from the screen. It burnt my finger.
I shut it off. I unplugged it. I became very disappointed.
Model Code: UN50J6200
Serial Code: <Hidden>
Please help.
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08-05-2021 12:47 AM in
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08-05-2021 05:27 AM in
Projectors & Other TVsI can definitely understand your concern here. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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