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Original topic:

Samsung Model UN50J6200 Lower Left Corner Melting and Screen Cracking

(Topic created: 08-05-2021 05:27 AM)
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Charickter
Constellation
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Projectors & Other TVs

My seldom-used Samsung UN50J6200 TV developed horizontal black lines today that quickly devolved into screen flashing and abstract distortion. I noticed a smell of burning plastic and saw a very bright spot developing in the lower-left corner. Upon looking closer I could see what I thought was a crack in the plastic frame at the lower left of the TV. I touched it. It was then that I realized that it wasn't a crack but the frame was melting away from the screen. It burnt my finger.

I shut it off. I unplugged it. I became very disappointed.

Model Code:  UN50J6200

Serial Code: <Hidden>

Please help.

2 Replies
Diaboyos
Honored Contributor
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Projectors & Other TVs
If the TV is under warranty file a warranty claim to have it repaired. If the TV is not under warranty the cost to repair or replace it will be up to you. The repair would be expensive and better spent towards a new TV imo.
Solution
SamsungLK
Samsung Moderator
Samsung Moderator
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Projectors & Other TVs

I can definitely understand your concern here.  As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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