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Un55nu6900 model half the screen is black

(Topic created: 01-17-2022 02:18 AM)
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SotoH7878
Asteroid
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Projectors & Other TVs

My tv went half black... what do I do? Or what could this be.

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SamsungAl
Samsung Moderator
Samsung Moderator
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Projectors & Other TVs

That definitely sounds frustrating! Here is a link to some troubleshooting steps that can hopefully remedy that for you: https://www.samsung.com/us/support/troubleshooting/TSG01109749/

 

If the above troubleshooting steps didn't help you would need to speak with one of our moderators via private message. Service would be required to resolve the situation, however, if you've already had service multiple times and the issue continues, We would need to review your case further so ask that you send us a private message as well.  Please feel free to reach out to us directly via one of the following options and with a link to our thread along with your full model and serial number.  If you'

Facebook Messenger: http://m.me/samsungsupport
Twitterhttps://twitter.com/messages/compose?recipient_id=18768513
Or you can use the following link below to request service. https://www.samsung.com/us/support/service/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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1 Reply
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SamsungAl
Samsung Moderator
Samsung Moderator
Options
Projectors & Other TVs

That definitely sounds frustrating! Here is a link to some troubleshooting steps that can hopefully remedy that for you: https://www.samsung.com/us/support/troubleshooting/TSG01109749/

 

If the above troubleshooting steps didn't help you would need to speak with one of our moderators via private message. Service would be required to resolve the situation, however, if you've already had service multiple times and the issue continues, We would need to review your case further so ask that you send us a private message as well.  Please feel free to reach out to us directly via one of the following options and with a link to our thread along with your full model and serial number.  If you'

Facebook Messenger: http://m.me/samsungsupport
Twitterhttps://twitter.com/messages/compose?recipient_id=18768513
Or you can use the following link below to request service. https://www.samsung.com/us/support/service/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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