Volume not working with remote

[Chrisv909]

TV was working fine yesterday I turn it on today and I had an issue with the volume not working on my Samsung remote nor on my Directv remote. So me being the guy I am I tried to figure it out on my own. Googled all possible answers, factory reset my TV. After no positive results I contacted Samsung through Live Chat. We went through the unplug TV for 60 seconds process and that didnt work. He then had me remove my batteries from my Samsung remote and hold the power button for 40-50 seconds then reinstall batteries and that seemed to work for both my TV remote and my Directv remote and I just did that process with my TV remote and it's been going strong for hours already....Hope this helps

[userX0yMTM5y3r]

Yes! After pouring through all the solutions found this post and it absolutely works!

[userIr5Aa2u4wF]

Thank you!!! Couldn't figure out which back button everyone was talking about & removing battery, etc. didn't work. Mute then volume worked!!!

[usersF1locSeg4]

Holding down the mute button for a few seconds and then trying the volume button worked for me.

[userSnrHc7iGXt]

Holding the mute button down worked! I’m not sure if it was just holding it down or if the wiggling helped, too. I would like to think this is a fix and not just coincidence as the volume sometimes just starts working again. I’ve been fiddling with this for over an hour now (troubleshooting beyond what is in this thread).

[userYT4RSZTdN8]

Thank you!!!! It worked for me too!! Thanks for saving me time and my marriage!🤪

[userCdYyBQtjcw]

Did what you suggested about SS remote and now all remotes are working  THANKS 

[userddbOQzJAro]

Followed the instructions of resetting the remote and tv and it worked. Thanks!

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@Chrisv909wrote:

TV was working fine yesterday I turn it on today and I had an issue with the volume not working on my Samsung remote nor on my Directv remote. So me being the guy I am I tried to figure it out on my own. Googled all possible answers, factory reset my TV. After no positive results I contacted Samsung through Live Chat. We went through the unplug TV for 60 seconds process and that didnt work. He then had me remove my batteries from my Samsung remote and hold the power button for 40-50 seconds then reinstall batteries and that seemed to work for both my TV remote and my Directv remote and I just did that process with my TV remote and it's been going strong for hours already....Hope this helps

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Followed the instructions of resetting the remote and tv and it works. Thanks

[usermBvrSRVyQX]

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@Chrisv909wrote:

TV was working fine yesterday I turn it on today and I had an issue with the volume not working on my Samsung remote nor on my Directv remote. So me being the guy I am I tried to figure it out on my own. Googled all possible answers, factory reset my TV. After no positive results I contacted Samsung through Live Chat. We went through the unplug TV for 60 seconds process and that didnt work. He then had me remove my batteries from my Samsung remote and hold the power button for 40-50 seconds then reinstall batteries and that seemed to work for both my TV remote and my Directv remote and I just did that process with my TV remote and it's been going strong for hours already....Hope this helps

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This solution worked for me... thx

[user0ZCoO89ZCW]

Removed the batteries from the remote and  re installed and it worked .. thanks

[userKLEPiWxClm]

The same thing happened with our Samsung model UN65MU630D.

This worked, thank you!