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Saturday in
QLED and The Frame TVsThis just happened over the last few days. It is a vertical yellow line Running down the Length of the screen.. This is a 65 inch Q60BA Smart television that is not even 2 1/2 years old.
Is this dirty screen effect? Is it the LEDs failing I don’t know what it is. Anyone else ever had this problem?
Thank you
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yesterday in
QLED and The Frame TVsHello! Thank you for posting about this. Can you see if the yellow lines appear in the picture test? Here's a link you might find helpful: https://www.samsung.com/uk/support/tv-audio-video/how-do-i-run-a-picture-test-self-diagnosis-on-my-t...
If the issue still occurs the unit will need service. Since your unit is out of warranty I recommend having a service technician take a look. If you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:http://www.samsung.com/us/support/service/location
Please let me know if that helps
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Saturday in
QLED and The Frame TVsSo try not to put too much stress on tv and properly it will go away until it gets hot again.
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yesterday in
QLED and The Frame TVsHello! Thank you for posting about this. Can you see if the yellow lines appear in the picture test? Here's a link you might find helpful: https://www.samsung.com/uk/support/tv-audio-video/how-do-i-run-a-picture-test-self-diagnosis-on-my-t...
If the issue still occurs the unit will need service. Since your unit is out of warranty I recommend having a service technician take a look. If you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:http://www.samsung.com/us/support/service/location
Please let me know if that helps
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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