Original topic:

Can Art Mode be disabled?

(Topic created: 12-20-2021 01:52 AM)
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userQP2aXQLYFM
Constellation
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QLED and The Frame TVs

I've got a 2021 The Frame connected to an AppleTV 4K.

Ideally i'd like to not have to use the Samsung remote, and only use the AppleTV remote.

How can I set the TV to turn off when the Apple TV is turned off? It worked on my old Non-Frame TV, but with The Frame it goes to Art Mode and I cant find a way to disable that....

 

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/answer/ANS00076727/#:~:text=Toggle%20Art%20Mode%20on%20or,The%20F....

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normaluser123
Constellation
Options
QLED and The Frame TVs

i agree with this problem. please give us the option to deactivate the art mode.

Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/answer/ANS00076727/#:~:text=Toggle%20Art%20Mode%20on%20or,The%20F....

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