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2 weeks ago (Last edited a week ago by SamsungCaleb ) in
QLED and The Frame TVsHi, I have a QN75LS03AAFXZA TV that I bought in Nov 2021 (3 years ago) and now the TV has stopped working.
While the TV was being used, the display went off, then the control box clicked, the red led on the front flashed and the screen 'glowed' black for 1-2 seconds and then went off again. This is happening in a loop, control box clicks, display glows a blank black screen for a moment, and then goes off again.
I have tried unplugging and keeping the power button pressed while unplugged multiple times, I've tried using different outlets, I've tried with no cables plugged in except the connector box cable and so on.
Has anyone else experienced this? Any pointers to what could be broken?
I reached out to Samsung and they are asking for $140 just to come to diagnose what is wrong with it, and I'm not sure how much more it would cost to repair.
The TV has not been used much anyway and cost $2500 just three years ago. I'm very disappointed as my other Samsung TV from 9 years ago is working flawlessly. I use many Samsung products, but this is very disappointing.
Has anyone run into this? Thank you for any help.
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2 weeks ago in
QLED and The Frame TVs- Mark as New
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2 weeks ago in
QLED and The Frame TVs- Mark as New
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2 weeks ago in
QLED and The Frame TVs- Mark as New
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2 weeks ago in
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2 weeks ago in
QLED and The Frame TVsThanks. Unfortunately, thereās no way to troubleshoot these components without having a replacement at hand.
I have to decide if I want to spend more money and time or just buy a different brand and move on.
Itās really disappointing to have to come to this after three years of light usage for such an expensive tv.
Probably my last Samsung TV.
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