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08-19-2023 11:11 AM (Last edited 09-07-2023 02:01 PM by SamsungCaleb ) in
QLED and The Frame TVsWhen watching over the air/antenna programs, the TVs screen saver comes on every few minutes and is really annoying.
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09-27-2023 10:28 AM in
QLED and The Frame TVsEver since this suggestion was posted, my wechat app has disappeared. Not sure how or why, but I don't see it on the side anymore. Also curious, I haven't had the screen saver issue bother me for the last couple of days 🤔
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09-27-2023 10:36 AM in
QLED and The Frame TVs- Mark as New
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09-27-2023 10:45 AM in
QLED and The Frame TVsHopefully, that's a good sign that Sammy's in the background finally working on the fix for this madness!
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09-26-2023 09:23 PM in
QLED and The Frame TVsAnyone else try the wechat fix with any success?
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09-26-2023 11:53 PM in
QLED and The Frame TVs- Mark as New
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09-27-2023 09:31 AM in
QLED and The Frame TVsI never installed a WeChat app but I saw some chat now options pop up on side of TV if that is what they talking about
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09-27-2023 09:19 AM in
QLED and The Frame TVsI definitely didn't install it myself, but it seems to have been bundled in with the 1520 firmware update. Every time I watch a game or a popular show OTA, a little "Chat while you watch" bubble pops up on the far right of the screen. I've been ignoring it, but I'll try to disable it the next time it pops up, and see if that resolves the screen saver issues. I don't know how else to find the app otherwise. It's not on the homepage.
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09-27-2023 01:44 PM in
QLED and The Frame TVsI had the main board replaced and updated the firmware to the latest version. It has been a week and the screen saver seemed to be resolved.
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09-27-2023 01:55 PM (Last edited 09-27-2023 02:12 PM ) in
QLED and The Frame TVsOk, was able to find the App. It's called Chat Together. It installed itself with the most recent update and supposedly lets you chat with others in chat rooms for (mostly) popular live television. Which makes sense why I primarily experience the screen saver issue while watching sports. I stopped notifications, left the service, and deleted the App. So far so good.
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09-27-2023 02:01 PM in
QLED and The Frame TVs