S95C eARC Bug: Dolby Digital+ Output Converted to PCM Despite Correct Settings

[Zero-]

Since I bought the S95C, the eARC functionality has not been working properly. When set to "Auto," the output format for content in DD+ is converted to PCM. I've waited for several firmware updates, and even had the One Connect board replaced, but the problem persists.

Environment:

• S95C on any firmware (currently I'm running the latest 2000.2)
• Any AVR or soundbar compatible with eARC
• 2.1 certified HDMI cable connected to the eARC port on the One Connect box
• Settings:
  • Sound -> Expert Settings -> HDMI eARC Mode: Set to "Auto"
  • Sound -> Expert Settings -> Digital Output Audio Format: Set to "Auto"

Steps to reproduce the issue:

1. Set up the environment as described above.
2. Play any Dolby Digital or Dolby Digital+ content through any native TV app (e.g., YouTube, Netflix, Prime Video, USB file, etc.).

Expected result: The AVR or soundbar should display that the audio is in Dolby Digital or Dolby Digital+.

Actual result: The AVR or soundbar displays that the audio is in PCM.

Used guides: https://www.samsung.com/au/support/tv-audio-video/what-is-earc-and-how-to-set-on-samsung-smart-tv/

[MattyDaddy76]

Sorry cosmic. I meant to reply to the other post! 

[Strolla]

I have the same issue with the Q70C. What makes you think this is just a S95C issue? I don't think you realise that all Samsung TV's use identical software.

[Zero-]

After I read all the comments, I realized that is a general issue. I started this topic because I have the S95C

[Kemixstry]

Same issue here on a 95C and an AVR Denon, it is very annoying. Hope someone from samsung read this post

[Mardon85]

Yes same for me S90C and Denon. Come on Samsung this is basic stuff. But also stuff that will come into my next TV purchasing decision.