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11-23-2022 10:39 PM (Last edited 12-11-2022 07:11 AM by SamsungJecca ) in
QLED and The Frame TVsAfter viewing the Samsung Quick Setup Guide, it reads for the QN32Q5*A and QN32Q6*A the following: VESA 100 x 100, 19-22 (mounting length), M4 Screw size with a thread pitch of 1.25 MM. The hardware stores do have the M4 x **mm screws, but with a pitch of .07 that does not fit my specific tv (Q60A). These TV models require 1.25 thread pitch. The Universal Swivel TV Stand/Base this will mount on fit's the VESA, however, the M4 x 10mm screws provided were too loose. I purchase more M4x10mm at other hardware stores with the same result. Please advise where to purchase these specific screws for the my QN32Q60A.
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12-01-2022 07:33 AM in
QLED and The Frame TVsHi there! Thanks so much for reaching out about this. I recommend reaching out to our parts department for assistance with this. You can visit SamsungParts.com or call 1-800-627-4368 to reach them directly. You'll just need your model number to confirm the correct parts; and the screws will likely be listed as part of a hardware or install kit.