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11-02-2023 04:59 PM (Last edited 11-06-2023 01:52 PM by SamsungJustin ) in
QLED and The Frame TVsI have owned this TV for a few years. I was watching TV with my family and the screen began to fall off the television. My two young children and a small dog were in room and thankfully my husband was quick and stopped the screen from falling and hitting them. This is a big screen and it would have caused injury to anyone in it's way. This is a serious safety issue with this TV. All my electronics are Samsung and I am shocked that this was poorly made and what major safety risk it has. I used to always recommend Samsung to all my family, friends and colleagues. I'm saddened that the quality has declined. I bought this from Costco and they only have a 3 month exchange policy. This TV was so expensive and now we are left without a TV. I am the original owner of this TV and it has been mounted in the same spot since I took it out of the box. No damage has happened to the TV so I know this is just a poorly made television and Samsung needs to be aware of this safety issue.
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11-02-2023 08:48 PM in
QLED and The Frame TVs
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11-02-2023 08:55 PM (Last edited 11-10-2023 03:53 PM by SamsungAl ) in
QLED and The Frame TVsThat's crazy. Is that screen glass? It looks thicker than qled or OLED screens . All I can say is raise and hopefully Samsung will do the right thing.
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11-02-2023 09:02 PM in
QLED and The Frame TVsI am not sure what it's made out of. I'm glad we were able to safely get it off the wall before anyone got hurt. I would always rant and rave about samsung and now I'm not too sure..
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11-02-2023 09:06 PM in
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