Wireless Connections not working

[userdoNq5yV7CO]

TV does not recognize our or our neighbors WIFI network and does not recognize and of our Bluetooth audio devices.

[MissEllie]

My TV is Samsung TU7000 55 TV. It won't pair with my Samsung S22 Ultra.

[userdoNq5yV7CO]

Does the TV still connect to WIFI and bluetooth?

[Samsung_Moderator]

Hello! I completely understand your concerns with the wireless connection. I'll be more than delighted to assist. Make sure that the phone is updated. You want to make sure the devices are on the same network as well. Here's a link you might find helpful:https://www.samsung.com/levant/support/mobile-devices/how-to-mirror-from-your-samsung-smartphone-to-...

Please be sure to reach back out if you need additional assistance.  

[userdoNq5yV7CO · Accepted solution]

Samsung care came and replaced the Network Interface card. Working perfectly once again.

[userdH7aww9Dq8]

I'm having the same problem. Try everything but nothing seems to work. What do you recommend?

[userdoNq5yV7CO]

If TV is under warranty you may want to schedule an appointment with Samsung Care.