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I have a 55 Frame TV and I can't find the 6 digit PIN to complete the Art subscription purchase. Any suggestions. Thanks ... View Post 
Samsung_Moderator
Typically, the password would be all zeros, unless you were able to change it when you first got the... View Post |
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I have a Samsung OLED QN55S95BAFXZA TV. I'd like to connect my older VHS and DVD players using the 3 color RCA plugs. The back of the TV has... View Post |
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I accidentally accessed some secret menu and engaged hospitality mode before exiting. I have no idea how i did this (kitten was jumping and playing... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend calling in directly at 1 (800) 726-7864 and ask... View Post |
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Hi, for around a week now, I can no longer pair my Bluetooth headset Sony wh-1000xm4 with my Samsung TV Q70A. I was using the headset nearly daily... View Post
Samsung_Moderator
Hello, Everyone. Thank you for the feedback regarding these symptoms. While we cannot guarantee comp... View Post |
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We purchased a Frame TV from Costco which came with a 2 year subscription to the Art Store. We have tried to redeem the subscription and keep... View Post 
Samsung_Moderator
You would need to contact our Promotions team directly. They'll be able to assist you with this furt... View Post |
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Just want some advice on how to fix this issue. On the pics, if it's visible, there's images that it's duplicating. I've... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be concerning with your TV ghosting. I wou... View Post |
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I updated The Frame firmware last weekend. Now, if we turn the TV off for a while, when we turn it back on, we get a blue screen instead of the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be frustrating with your TV and X1 box not... View Post |
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Just purchased a 60" Q60B TV. Does anyone have any idea how long the remote will last without being in the sun to charge? I know this depends... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I got some answers for you about your remote. From what I'm seein... View Post |
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Dear Samsung Corporation Representative, Recently, while watching a movie, my Q80 led 75” TV (with 3 years of usage) simply “blacked out”. The... View Post
Samsung_Moderator
Thank you for stopping by the US support page! This forum is for support of US products and customer... View Post |
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I recently bought an 55" OLED S95BA tv. The remote worked great for about 45 days even with a sound bar in front of the television. Now even... View Post
Samsung_Moderator
I couldn’t live without my remote connecting to my TV. Let’s get this situated for you as soon as we... View Post |
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I am a new to adjusting the display on my new Samsung s9b5. I have read several articles and watched numerous you tube videos that describe... View Post 
Members_3E3Xx8I
Thank you both. Very helpful. Opens in new window PDF Download Word Download Excel Download PowerPoi... View Post |
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Will the TV be on sale this day and through out November at best buy? View Post 
user_ams007
Unfortunately, that would be a Best Buy promotional Ad, and Samsung has No involvement with Any disc... View Post |
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I just got a Q50R and so far love it. When it starts up it shows a bar of Apps across the bottom of the screen, mostly with apps I don't care... View Post 
userYRg4Nzc8ZG
If it's anything like mine, when you highlight an app, press the "down" arrow on the remote and sele... View Post |
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I have a QN75QN90BDFXZA tv and want to have the remote to control the volume of my Bose 321 system. I have it hooked up to an optical cable How... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Using your remote to control your sound system can be useful. I w... View Post |
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I have an 85" Q80T in my living room and today it just stopped responding to the remote. No matter what I did. Here is what I have done so far... View Post |
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Not sure if it's a recent update, but seeing really bad grid like uniformity problems with my 65 inch q90t. It's really bad to the point... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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Hi, I have Q90T. The annoying problem is with subtitles: watching movies using dlna I every time in the TV player have to go to settings... View Post 
SamsungTam
Hello! The next step would be to reach out to our remote management department. You can contact them... View Post |
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I m a loyal Samsung buyer from the Philippines for over two decades now and I'm VERY disappointed with my latest Samsung Neo 800b TV. I watched... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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When I press the Mute button, a voice comes on and says "Mute." How to I get rid of the voice? TV: 2022 50" Neo QLED qn90B... View Post
userlU6GzpQHMf
Press and hold down the Volume key to bring up Accessibility Shortcuts. Then de-select "Voice Guide"... View Post |
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Fault found in Satellite mode where EPG guide not working at all just shows "no Information" message but does not show TV program names or... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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I can't seem to turn this off. Reset all color or screen settings I can find. It only shows this when I'm on the menu or app screen. ... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! This issue does seem strange. What I think is going on is that th... View Post |
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Have a 2019 q80 TV. Metopera on demand used to work perfectly. Now the app opens, let's me select a track but then wheel spins forever. Hard... View Post |
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the 4 hdmi ports don't work for me... does anyone know where I can buy a one connect ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Not having your one connect box working can be frustrating. I wou... View Post |
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I was looking at the 65" Class QN95B Samsung Neo QLED 4K Smart TV (2022) today and noticed that unlike my brother's Samsung One connect... View Post |
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