pop-up not allowed despite browser settings turned off..

[bradkaye]

Attempting to login to Verizon Fios via Samsung internet browser on 32" Frame TV.

 I'll get a message about disabling pop-up blocker and although I have disabled it in the settings, I get the same message and cannot login to tv.verizon.com/watch/home, it just spins as if it can't connect.

I can connect to other sites however.

What am I missing?

Thanks!

[LongHiker]

@bradkaye Have you reached out to Verizon support?

Doesn't Verizon have an app that you download for the TV?

[CasualMember]

This sounds more like a Verizon issue. Contact them.

[bradkaye]

It's happening while trying to login to Hulu as well.  Two sites that have a popup for authentication are presenting a black screen instead of the window.

Seems like a Samsung browser issue to me.

[LongHiker]

@bradkaye Why are you using the browser and not the apps for those services? 

[bradkaye]

There's not an app for Verizon Fios in the Samsung store.  Was testing Hulu via the browser since I knew it had a similar authentication flow to Verizon.

[Samsung_Moderator · Accepted solution]

Hello! Thank you for reaching out! I recommend reaching out to Verizon for further support. But please keep in mind that as this is a TV browser app, Limitations will occur and cause issues such as this.