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Original topic:

Q60 50” Smart Tv. Shuts off Picture Flickers

(Topic created: 04-27-2021 06:20 PM)
userDZjcRZwrMh
Constellation
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QLED and The Frame

Tv was purchased in Nov 1 2020, tv sporadically goes to black screen and shuts off. Now picture flickers with horizontal lines at left and bottom of the screen. Tested HDMI cables and cable box and the problem is isolated to the tv. 

any guidance is appreciated Cj

 

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Solution
Anonymous
Not applicable
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I will be happy to look in to your service options. Please send your email address to this PM Link.

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SamsungLarry
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Can I have your full model code?







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userDZjcRZwrMh
Constellation
Options
QLED and The Frame

QN50Q60TAFXZA

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Solution
Anonymous
Not applicable
Options
QLED and The Frame

I will be happy to look in to your service options. Please send your email address to this PM Link.

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