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‎07-28-2024 11:24 AM in
Samsung Apps and ServicesI'm using a Galaxy phone with my fingerprints registered. In the [Setting] - [Accounts and backup] menu, I could find "Back up data" and "Restore data" functions of Samsung Cloud.
Under the "Back up data", if I turn on the "Settings" auto-backup, which says it includes the fingerprints settings, can I restore my fingerprints in reset/another phone?
Basically, what I want to do is to move my fingerprints information from the phone I'm using to a new Galaxy phone to be purchased. If the Samsung Cloud can make the fingerprint information synced, I can use the "Restore data" function to do that without registering my fingerprints again.
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‎07-28-2024 11:47 AM in
Samsung Apps and ServicesFor security reasons, biometrics and phone pins/passwords are not stored with the backup. Imagine all those poor people who have been unable to get into their phones and the only way to recover from that is a factory reset, but they reset their phone, set new pin/password/fingerprints and then restore their backup only to be presented with the same problem. It does not take very much effort to set up your fingerprint(s) again on a new device.
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‎07-28-2024 11:31 AM in
Samsung Apps and ServicesImagine having a new phone, different sensor, old fingerprints somehow synced in, and your fingerprints now are slightly different, and NOW you can't undo it. Unless you have other security to get in. Just seems it will take longer to do what you want to do than to actually set it up on a new phone.
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‎07-28-2024 11:38 AM in
Samsung Apps and Services@NAViLERA AFAIK fingerprints are not stored on Samsung Cloud.
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‎07-28-2024 11:47 AM in
Samsung Apps and ServicesFor security reasons, biometrics and phone pins/passwords are not stored with the backup. Imagine all those poor people who have been unable to get into their phones and the only way to recover from that is a factory reset, but they reset their phone, set new pin/password/fingerprints and then restore their backup only to be presented with the same problem. It does not take very much effort to set up your fingerprint(s) again on a new device.
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‎07-28-2024 12:53 PM (Last edited ‎07-28-2024 12:54 PM ) in
Samsung Apps and Services