Good afternoon, not only does your Samsung account give you access to exclusive apps, like SmartThings and Samsung Pay, it lets you back up, restore, and sync your data between multiple devices, and more. This will also help if you forget your ID or password. Some features may vary by device and country so remember to keep your information up-to-date. Give this link a try: https://www.samsung.com/us/support/answer/ANS00085942/
If you are still experiencing issues with your Samsung Account or need to make additional changes, please contact the Accounts Team directly by calling 1-855-795-0509.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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