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ā05-28-2024 06:22 PM (Last edited ā05-29-2024 10:39 AM by SamsungJustin ) in
Samsung Apps and ServicesMy Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.
I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.
If I can't fix it, can I install a different app for
My Google storage is 94% full. Could that be connected?
Solved! Go to Solution.
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ā05-29-2024 09:07 AM in
Samsung Apps and ServicesBrilliant post, I tried the same thing and bingo it works. Thank you so very much, John
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ā05-29-2024 05:33 AM in
Samsung Apps and ServicesThanks so much, this worked immediately. I didn't even know I had the app on my phone. Does anyone know why this happened though?
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ā05-29-2024 05:44 AM in
Samsung Apps and ServicesThank you!!!!! Disabling "Google Meet" fixed it. I'm just confused because I've never used Meet, never opened it, nothing. I don't even know what it is. So why did it start messing with our phones all of a sudden?!
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ā05-28-2024 05:49 PM in
Samsung Apps and ServicesHi all,
I have an unlocked S24. All of my app auto updates are disabled. I've manually installed a few Google app store updates but nothing jumps at me as being relevant.
It's started happening this afternoon. The way the problem manifests itself is that I bring up Samsung Messenger, select contact, click on text box, keyboard pops up and a second later app crashes. I tried Google Messenger just for the hack of it and it works fine.
Things I have tried to no avail: cleared cache on Messenger, cleated cache on Google Contacts, then cleated cache *and* data on Messenger and Google Contacts, restored messages from Samsung cloud.
I'm at a loss on what to do. I could use any suggestions please. Thanks.
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ā05-28-2024 05:54 PM in
Samsung Apps and ServicesSupposedly they was a Samsung Message update that is causing the crashing and they are working on it in the mean time I suggest switching to Google Messages to text
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ā05-28-2024 05:57 PM (Last edited ā05-28-2024 05:58 PM ) in
Samsung Apps and ServicesThat's weird cause I did not update Samsung Messenger. I'm still on version 15.1.11.1. I guess I'll keep an eye out for any messenger updates. Yeah, Google Messenger is my only option atm. Thanks for confirming it.
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ā05-28-2024 06:02 PM in
Samsung Apps and ServicesGoogle messages is far better in my option
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ā05-28-2024 06:20 PM in
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ā05-28-2024 06:11 PM in
Samsung Apps and ServicesIt's been a while since I used Google Messenger the last time. I recall that it was lacking starred messages + showing just started messages, and ability to move conversations to different groups. I find all contact conversations shown on the main screen just too much.
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ā05-28-2024 06:14 PM in
Samsung Apps and Services