Original topic:

Messages app crashing

(Topic created: 05-29-2024 06:36 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
edog114
Asteroid
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Samsung Apps and Services
Happening to me too. Probably from the new update
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drewgzz
Constellation
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Samsung Apps and Services
I have the same problem since yesterday. Fix this please
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userNwTggT5iVT
Constellation
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Samsung Apps and Services
I'm having the same exact issue since last night and found the same workaround. Samsung please fix this ASAP! The workaround isn't sustainable for group messages with many people!
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davemelissa
Constellation
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Samsung Apps and Services

Thanks for this!

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romluc
Constellation
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Samsung Apps and Services
Same problem
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HoboTeaParty
Constellation
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Samsung Apps and Services
Same issue here, just started today (5/29/24) on my Z-Fold 3.

Your work around seems to work but this is super annoying.
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MrGorilla
Constellation
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Samsung Apps and Services
I'm having the exact same issue, but my phone is up to date! I found the same work around, but its annoying
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userRgQLHant02
Constellation
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Samsung Apps and Services
Thx !!!!
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Daboogieman69
Constellation
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Samsung Apps and Services
Have we found a fix for my message app crashing after it's been opened?
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xTina2003
Asteroid
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Samsung Apps and Services
Im having the same issue. Woke up this morning and noticed messages is not working. The second I open the app to message. It closes immediately. I can only message through my watch. 😭 I need this fixed asap!