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Messages app crashing

(Topic created: 05-29-2024 08:16 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
Gramof8
Constellation
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Samsung Apps and Services

I did that and it did not work

 

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Timeless Shimano
Constellation
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Samsung Apps and Services

Yep, worked for me too!

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userFMG43dTSNy
Constellation
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Samsung Apps and Services
Thank you! This fixed it immediately!
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dmw001
Asteroid
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Samsung Apps and Services

So this is a Samsung issue the provider wont help is that what I am understanding here.  My messages were working fine and i got an update that I kept cancelling then yesterday it updated on its own and now crashing texts

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userwpUAcndDmz
Constellation
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Samsung Apps and Services

Disable meet in your app settings it should fix the issue 

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userspgdxJKBaM
Constellation
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Samsung Apps and Services

I think it's because Google Messages got installed (without my doing) that is causing Samsung Messages to crash! So, no I won't use it and will go back to Textra. 

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userngapuLF30E
Asteroid
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Samsung Apps and Services
Is it possible Google updated and broke Samsung and Google needs to get their act together?
panfilla
Constellation
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Samsung Apps and Services
I am so lost without my messenger. Will you notify us when it's fixed?
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Ldunn784
Constellation
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Samsung Apps and Services

Good to know it's not just me

Izzy94
Constellation
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Samsung Apps and Services
You're going to switch to Google when it's their app causing android messages to mess up. **bleep** no. That's probably their plan so they can continue to spy on everyone like they have always done. Your data isn't safe at all with Google. This is the stupidest post. "OH yeah just use Google messages" when they are the problem for this issue
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