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‎05-28-2024 06:22 PM (Last edited ‎05-29-2024 10:39 AM by SamsungJustin ) in
Samsung Apps and ServicesMy Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.
I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.
If I can't fix it, can I install a different app for
My Google storage is 94% full. Could that be connected?
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‎05-29-2024 05:56 PM in
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‎05-29-2024 03:06 PM in
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‎05-29-2024 03:17 PM in
Samsung Apps and ServicesHappy to help
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‎05-29-2024 02:59 PM in
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‎05-29-2024 03:12 PM in
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‎05-29-2024 03:18 PM in
Samsung Apps and ServicesIf you can't disable it I would suggest switching to Google messages until the conflict between the two apps is resolved
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‎05-29-2024 03:25 PM in
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‎05-29-2024 03:26 PM in
Samsung Apps and ServicesHappy to help can you please like the comments above and Thanks for being a Loyal Samsung Member
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‎05-29-2024 03:31 PM in
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‎05-29-2024 03:35 PM in
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